I tried to upgrade to Pro and got an error saying the charge failed, but my bank shows a $12 charge went through. Did the upgrade work or not?
Thanks for flagging this, Dana. That $12 is an authorization hold, not a completed charge — it'll drop off in 3–5 business days. I've manually applied your Pro upgrade so you're not blocked in the meantime.
Gateway returned a soft-decline then a retry succeeded — duplicate auth. Flagged to billing to confirm only one capture settles.